Frequently Asked Questions

If you are not currently a Host to Coast Customer, but have questions, please feel free to e-mail us at support@hosttocoast.com

Below are a list of answers to commonly asked questions about our services.

• Q: I already have my own domain name, can I still host with you?
• A: Sure, just select a plan and follow the instructions for moving a domain to our servers.

• Q: I already have a website, but I don't know what to do with it.
• A: We provide a service called Managed Hosting. What that means for you is we will take the steps necessary for you to view your website on the internet.
• Q: I want a website, but have no idea what to do, can you help?
• A: Sure, we can take on your project from the start and bring it to completion.
• Q: What e-mail settings do I use for Outlook?
• A: Incoming and Outgoing Mail Server: mail.yourdomain.com
Make sure you check the box for "My Outgoing Server Requires Authentication".
• Q: I use Optimum Online at home, and cannot send out e-mail using the the same settings I use at work.
• A: Optimum blocks the ports required to use your server to send out e-mail. You will need to change the Outgoing e-mail server to mail.optonline.net and enter your Optimum Online Account username and password for your Outgoing Server. Your Incoming Server stays the same for you to retrieve your e-mail.
• Q: How do I access my e-mail from outside my office?
• A: You can access your e-mail from any computer with an internet connection by opening up a browser (Internet Explorer, Netscape) and going to http://www.yourdomainname.com/webmail/
Enter your username and password, and you have a choice of three mail programs in which to use.

• Q: ?
• A: .

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. Optimized Apache Web Server
. Unlimited email aliases and Forwards.
. SpamAssassin, Spam Guard.
. Ftp Access
. Email Virus Protection
. Site and User admin Control Panels


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