Data Centers
Newark, New Jersey, Henderson, Nevada and San Jose,
California. Each center is staffed 24 x 7 with highly
trained, experienced support engineers.
Speed
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Intelligent Routing
We utilize BGP to provide intelligent, fail-safe routing.
We route your users to the fastest available connection
to ensure maximum connection speed and virtually eliminate
down time.
Redundancy
Built-in redundancy through multiple redundant network
connections and redundant router and switch configuration.
Physical Security
Our facilities are manned with 24/7 security personnel.
Badge/photo ID access screening as well as biometric
access screening are employed for an added level of
security. We have installed a dual door floor trap design
for access to the raised floor area, and we require
escorts to gain access to raised floor areas. Sensitive
security areas within the center are protected by motion
sensors and security breach alarms, and video cameras
installed throughout the center are continuously monitored
by security personnel.
Network Security
All of our systems are designed to maintain a quality
of service throughout the network by prioritizing packets
to maintain an order of precedence of services. Each
network device is equipped to filter out DOS attacks.
We also offer intelligent, multilayer access control
that can be utilized to protect the network from the
impact of attacks while reducing the risk of inadvertently
discarding legitimate traffic.
Backup Power
Host to Coast furnishes dual power availability to each
rack unit from independent power distribution units
(PDUs), removing PDU loss as a single point of failure.
To ensure stable connectivity, we provide a redundant
Need+1 (N+1) design of uninterruptible power supplies
utilizing two separate commercial power feeds from two
separate power grids to provide power to the center.
Five redundant standby generators guarantee consistent
operation in the event of a power failure from commercial
power. These generators are equipped with 72 hours of
diesel fuel on site, and two contractors are on call
to refuel to the storage tanks.
Disaster Control
Our world-class facilities feature seismically braced
racks and are designed to withstand disastrous conditions,
ensuring that your systems and equipment continue to
run even under extreme conditions. A second point of
presence is always available to clients seeking fail-safe
redundancy.
Environmental Controls
Host to Coast has implemented a Need+1 (N+1) design
of cooling towers, water pumps and chillers to maintain
a controlled environment. Conditions are a uniform 72°
with 50% relative humidity. Multiple air handling units
provide another level of redundancy to further ensure
consistently sound environmental conditions.
Fire Protection
Fire detection and suppression systems ensure 24/7 operation
of your critical systems. Dual fire detection (photo
electronic/ionization and sniffer) systems are in place
to constantly monitor for any potential areas of concern.
A multi-zone pre-action dry pipe suppression system
allows any suppression necessary to be contained to
the affected area; conditions elsewhere will not be
disrupted.
Network Uptime Guarantee
Host to Coast guarantees that the network will be available
99.9% of the time, excluding scheduled maintenance.
Server Hardware Guarantee
Host to Coast guarantees the hardware components on
any server that we supply and will replace any failed
component at no cost to the customer.
Service Level Agreements
Host to Coast guarantees its services with industry
leading SLA's. Areas of coverage include but are not
limited to: network uptime and access speed, specific
response and escalation procedures and the replacement
and/or maintenance of hardware and software.
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